Pace Collision Services, Inc., Logo 57 Morristown Road, Bernardsville, NJ 07924
Phone Icon (866) 591-3619

A NOTE TO OUR CUSTOMERS:

OUR RELATIONSHIP WITH THE PLYMOUTH ROCK FAMILY OF INSURANCE COMPANIES WILL REMAIN AS IS.....FOR NOW.

FOR ALL OTHER INSURANCE CLAIMS, PLEASE READ:

WE AT PACE COLLISION HAVE BEEN PROUD OF HOW WE HAVE HANDLED THE AUTO INSURANCE CLAIM PROCESS FOR OUR VALUED CUSTOMERS (YOU) OVER THE YEARS. WE APPRECIATE YOUR FAITH IN US TO PROVIDE QUALITY REPAIRS IN A TIMELY FASHION, AND HAVE BEEN ABLE TO MANAGE THE INSURANCE CLAIM FOR YOU.

REGRETTABLY, THE INSURANCE COMPANIES ARE INCREASINGLY FOCUSED ON GROWING THEIR PROFITS RATHER THAN THEIR RESPONSIBILITY TO HAVE YOUR HIGH TECH CARS SAFELY AND EFFICIENTLY REPAIRED WHEN YOU NEED IT. THEIR BULLYING TACTICS AND REFUSAL TO NEGOTIATE WHEN WE ADVOCATE FOR ALL OF THE PROCEDURES, AND QUALITY PARTS THAT ARE NECESSARY FOR THE REPAIR OF YOUR VEHICLE, WILL NO LONGER BE TOLERATED. THEIR ABSURD LABOR RATES ARE SIGNIFICANTLY BELOW REASONABLE EXPECTATION. 

TO SUPPORT OUR CUSTOMERS, WE WILL CONTINUE TO REPAIR VEHICLES THAT ARE PART OF AN INSURANCE CLAIM, WITH OUR HIGHEST STANDARDS OF QUALITY. HOWEVER, OUR BILLING POLICIES HAVE CHANGED. WE WILL GIVE YOU AN ESTIMATE, AS WE ALWAYS HAVE, AND AS THE REPAIRS ARE UNDER WAY, AN ESTIMATE FOR REPAIR OF ANY ADDITIONAL HIDDEN DAMAGE THAT MAY BE FOUND. YOU WILL NOW PAY US DIRECTLY FOR THE TOTAL COST OF THE REPAIR WHEN YOU PICK UP YOUR VEHICLE. WE WILL PROVIDE TO YOU AN INVOICE DETAILING THE REPAIR COSTS TO SUBMIT TO THE INSURANCE COMPANY FOR REIMBURSEMENT. WE WILL CERTAINLY BE WILLING TO SUBMIT THAT INVOICE FOR THOSE THAT WOULD LIKE.

PLEASE NOTE, YOU MAY BE OUT OF POCKET MORE THAN YOUR DEDUCTIBLE. SIMILAR TO A HEALTH INSURANCE CO-PAY. FOR MOST CLAIMS, THAT ADDITIONAL COST WILL NOT BE SIGNIFICANT, AND WE WILL CONTINUE TO COMMUNICATE WITH THE INSURANCE COMPANIES TO MINIMIZE ANY ADDITIONAL OUT OF POCKET EXPENSES. WHAT THIS NEW PROCEDURE WILL ALLOW US TO DO IS REPAIR YOUR CAR MORE EFFICIENTLY. IN MANY CASES, WE WILL BE ABLE TO GET YOUR CAR COMPLETELY REPAIRED AND BACK TO YOU MUCH MORE QUICKLY. CURRENT INSURANCE COMPANY PROCEDURES ARE LEADING TO CARS BEING TIED UP FOR DAYS, EVEN WEEKS, INCONVENIENCING THE CAR OWNER, TO SAVE THE INSURANCE COMPANY A FEW DOLLARS.

UNLESS YOU PREFER OTHERWISE, OUR REPAIRS WILL BE MADE WITH ORIGINAL EQUIPMENT MANUFACTURER (OEM) PARTS. THIS IS NOW EVEN MORE IMPORTANT WITH THE TOLERANCES REQUIRED FOR THE MANY SAFETY FEATURES AND TECHNOLOGY THAT ARE IN OUR CARS TODAY. THIS IS SOMETHING MOST INSURANCE COMPANIES DISREGARD.

WHILE WE KNOW THAT IF YOU ARE COMING TO SEE US, SOMETHING UNFORTUNATE HAS HAPPENED TO YOUR CAR. WE WILL CONTINUE TO MAKE THE REPAIR PROCESS AS PAINLESS AS WE CAN, AS WE HAVE DONE FOR GENERATIONS.

THANK YOU FOR YOUR BUSINESS!

PS. 

SO FAR WHAT WE ARE FINDING IS THAT WITH A LITTLE PUSH BACK FROM THEIR CUSTOMERS, THE INSURANCE COMPANIES ARE SUDDENLY "FINDING" THE MONEY TO PAY FOR THE REPAIRS.......HOW ABOUT THAT.

 


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Bernardsville's Full-Service Auto Collision Shop

When your vehicle is out of commission, your entire daily routine is disrupted. We're dedicated to getting you back on the road as quickly as possible so that you can get back to your life. Rely on us to repair your vehicle and return it to top condition. From paint matching to frame alignment, we truly do it all. Additionally, we specialize in dealing with insurance claims.

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Receive a free estimate today.

Call (866) 591-3619


About Us

Since 2001, the people of Bernardsville, New Jersey have depended on Pace Collision Services, Inc. to get their vehicles back on the road after an accident. Our experienced professionals are proud to offer a complete range of collision repair services for both commercial and private vehicles.

Our experts are committed to performing the highest quality repairs and offering exceptional service. We never forget that we are working for you, the car owner, as opposed to the insurance company. Our systems are designed to make the process of repairing your car as efficient and worry-free as possible. Depend on the professionally trained technicians to repair your car perfectly the first time. Stop by our conveniently located shop today.

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Contact

Thank you for your interest. Please reach out with questions or comments using the information below. We look forward to hearing from you.

Phone
Toll-Free: (866) 591-3619
Fax: (908) 766-7030

Address
57 Morristown Road
Bernardsville, NJ 07924

Service Area
Bernardsville, New Jersey, and the Surrounding Areas

Hours of Operation
Monday - Friday, 8 a.m. - 5 p.m.

Directions
We are located on the northbound side of Route 202 (Morristown Road) in Bernardsville, New Jersey. The nearest cross streets are Mount Airy Road and Finley Avenue.

From 287 South, take exit 30B Bernardsville to the traffic light. Make a left at the light onto Route 202 South. Go 1.7 miles through one light to the shop on the left.

From 287 North, take exit 26B Mount Airy Road/Bernardsville. Bear right at the first light. At the next light, make a right onto Route 202 north. Go 0.2 miles to the shop on the right.

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